Refund policy

Last updated: August 22, 2026

15-Day Return Window

We accept return requests made within 15 calendar days after delivery. To start a return, please contact info@easygolflab.com with your order number and photos of the item. Please do not send an item back before we provide written authorization and return instructions.

Eligibility and Return Shipping

Approved non-quality returns must be unworn, unwashed, unaltered, free of stains or odors, and returned with original tags, hygiene liners, and packaging. For approved non-quality returns, the customer is responsible for return shipping costs. The authorized return address will be provided after review.

Damaged, Defective, or Incorrect Items

If an item arrives defective, damaged in transit, or different from your order, contact us within 15 calendar days after delivery with your order number and clear photos or video of the item, packaging, and shipping label. After review, we will provide an appropriate resolution. If an authorized return is required for a confirmed quality, damage, or fulfillment issue, easy golf will cover reasonable approved return-shipping costs.

Refunds

We will notify you after we receive and inspect an authorized return. Approved refunds are issued to the original payment method. If a return is required, we may issue the refund after receiving and inspecting the item. Please allow up to 10 business days after approval for processing; your payment provider may require additional time to post the refund.

Order Changes and Cancellations

Contact us as soon as possible if you need to change or cancel an order. We will try to help before fulfillment begins, but changes and cancellations are not guaranteed after an order enters processing and are not available after shipment.