Shipping policy

Last updated: August 1, 2026

Shipping Destination and Cost

easy golf currently offers free standard shipping to eligible addresses in the United States. All prices and checkout amounts are displayed in U.S. dollars unless otherwise stated.

Processing Time

Orders are normally prepared and dispatched within 1–5 business days after payment is confirmed. Business days exclude weekends and public holidays. Orders containing multiple items may ship in more than one package.

Estimated Delivery Time

After dispatch, standard delivery to the United States is normally estimated at 8–15 business days. The total time from order placement therefore includes both the 1–5 business-day processing period and carrier transit time. Delivery dates are estimates, not guarantees.

Delays can occur because of peak seasons, severe weather, carrier capacity, customs processing, remote delivery locations, or an incorrect or incomplete address. If a material delay occurs, we will provide an update and, where required, the option to accept the delay or cancel for a refund.

Carrier and Tracking

Orders are currently planned to ship from China using YunExpress or another suitable tracked logistics provider. When tracking is available, we will send the tracking number after shipment. Tracking events can take several business days to appear after the parcel is handed to the carrier.

Customs and Import Charges

For orders delivered to the United States, applicable import duties and customs charges are covered by easy golf. Customers should not be asked to pay an additional import charge for normal delivery. If a carrier requests an unexpected customs payment, contact us before paying it.

Address Accuracy

Please verify your name, street address, apartment or unit number, city, state, ZIP code, phone number, and email before completing checkout. Contact us immediately if you notice an error. We cannot guarantee changes after fulfillment has begun, and additional costs caused by an incorrect address may be the customer’s responsibility.

Lost, Damaged, or Delayed Packages

If tracking shows no meaningful update for an extended period, the parcel is marked delivered but cannot be found, or the package arrives damaged, email us with your order number. For damage claims, include clear photos of the item, packaging, and shipping label. We will investigate with the carrier and provide an appropriate resolution.

Contact

Shipping questions can be sent to info@easygolflab.com. We normally respond within 1–2 business days.